Online Shipping & Returns Canada

Free Ship in Canada over $100

  • Free expedited shipping within Canada on all orders $100 & over (before taxes). 
  • Please note if you received 'free shipping' and your return brings you below $100 (the free shipping threshold) your refund/credit will be adjusted for the cost of original shipping. We will make an exception to this rule if you are making an exchange. 
  • Luna ships fast!! Your items will be shipped using expedited shipping and you will be sent a tracking number. 
  • Within the GTA, Central & Southern Ontario as well as many parts of Quebec you should receive your items within 1-2 business days!! Usually 3-5 business days to the West or East coasts. 
  • If your order is less than $100 pre-tax, the cost of expedited shipping is $10 within Canada.
  • If you require Express shipping, the cost is $20, please select this option at checkout.
  • If you are in a rush, please let us know by telling us your "Need By" date in the Notes section of your order and we will do our best to make it happen!
  • For USA shipping please go HERE.
  • For International shipping please proceed to checkout and enter your address to view your shipping rates.

 Returns & Exchanges for Online Purchases within Canada

  • We hope that you will love your purchase, however in case you need to return or exchange an item, our goal is to make it as simple as possible.
  • Please return your purchase within 21 days of your order in its original condition: unworn, tag attached and folded carefully inside secure packaging.

  • Please include your Name and Order # in your return package.
  • We offer refunds (excluding postage) to your original payment method on full priced items.
  • Sale items or items purchased with a discount code are exchange or credit note only.
  • If you would like to try a selection of styles to compare, we offer a Luna Changeroom Upgrade for $9.95. This gives you a pre-paid return label and a return policy exception. See here for more info.
  • Please note if you received 'free shipping' and your return brings you below $100 (the free shipping threshold) your refund/credit will be adjusted for the cost of original shipping. We will make an exception to this rule if you are making an exchange. 
  • Due to the intimate nature, we cannot accept returns on creams, hosiery, compression garments or shapewear. As always, please contact us if you need help with sizing.
  • This is truly for a very small minority and is incredibly obvious for most, however: Please do not wear something and try to return it. It shows when an item has been 'worn' and out of respect for our customers and ourselves, we will not accept the item back.

Please send your item(s) for return or exchange to the following address:

Luna Maternity 
36 Sandbanks Drive
Richmond Hill, ON
L4E 4K7

Fantastic Customer Service

We want to give you a great shopping experience!!

Please use the Message Button to ask us any questions about sizing, style, or anything at all!! 

We know each item and will help you get your fabulous fit the first time around!